Cookies Policy

Last updated: 20 December 2019

This Cookies Policy explains how traWell (‘The Wellness Tourism Company’) uses cookies and similar technologies to recognize you when you visit our Sites or Applications (“Online Properties”), and any other webpages, subdomains, country level domain variants that link or refer to this Cookie Statement, and in course of using any of our Services. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, traWell) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. advertising, interactive content and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

traWell uses first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Online Properties to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us to track and target the interests of our Users to enhance the experience on our Online Properties. Third parties serve cookies through our Online Properties for advertising, analytics and other purposes. This is described in more detail below.

The specific types of first- and third-party cookies served through our Online Properties and the purposes they perform are described under “Essential 1st party cookies” and “Analytics and customization cookies” below.

Essential 1st party cookies

These cookies are strictly necessary to provide you with Services and to use some of the Site or Application, such as access to secure areas.

Who serves these cookies: 

Trawell.global and related top level domains.

How to refuse: 

Because these cookies are strictly necessary to deliver the Online Properties to you, you cannot refuse them.

You may block or delete them by changing your browser settings, as described below under the heading “How can I control cookies?”, but you may not be able to use every site or application feature, and in some cases this website simply will not perform.

Analytics and customisation cookies

These cookies collect information that is used either in identifiable or aggregate form to help us understand how our Online Properties are being used, the effectiveness of our marketing campaigns, or to help us customize our Online Properties for you.

At present we are not using analytics or customisation cookies.

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. Web beacons (sometimes called “tracking pixels” or “clear gifs”) are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Online Properties or taken an action in relation to our Online Properties. We also facilitate our organizers ability to learn more about your interest in their event at their request through their use of these tracking pixels on our Online Properties. In many instances, these technologies are reliant on cookies to function properly. As a result, declining cookies will impair their functioning.

Does traWell allow for Social Networking Cookies?

Yes, these cookies are used to enable you to share pages and content that you find interesting through third party social networking and other websites. These cookies may be used for advertising purposes too by those social networks. The best way to refuse these cookies is to turn off the social options within your Eventbrite account settings.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies via your browser, you may still use our Online Properties through your access to some functionality may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

How often will you update this Cookies Policy?

We may update this policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookies Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at [email protected].